Privacy Policy



Effective Date: April 01, 2026
Website: www.godavarisaree.com
Instagram: @godavarienterprise

 

This Privacy Policy describes how Godavari Enterprises (โ€œweโ€, โ€œourโ€, or โ€œthe Siteโ€) collects, uses, and protects your personal information when you visit, interact with, or make a purchase from www.godavarisaree.com (the โ€œSiteโ€).


1. Information We Collect

We collect the following types of personal information:

A. Device Information

 

Examples collected: IP address, browser type, time zone, referring URLs, pages visited, and interactions with the website.


Purpose: To load the website properly and improve our services through analytics.


Source: Collected automatically through cookies, log files, web beacons, pixels, and tags.


Shared with: Godaddy, Google Analytics, Facebook Pixel (if used).

B. Order Information

Examples collected: Name, billing and shipping address, email address, phone number, and payment details (excluding full card information).
Purpose: To process orders, provide order confirmations, offer customer support, prevent fraud, and improve customer experience.
Source: Provided directly by you.
Shared with: Shipping partners, payment gateways (Razorpay, PayPal, GoKwik), and customer support tools.

C. Customer Support Information

 

Examples collected: Order details, previous communication, email/chat messages, and complaint details.


Purpose: To provide customer support and improve service quality.
Shared with: Customer service platforms such as WhatsApp integrations.


2. Information from Minors

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will remove the data immediately.


3. Sharing Your Personal Information

We share your information only when necessary and only with trusted partners:

ยท       Payment Providers: Razorpay, PayPal, Stripe

ยท       Shipping Partners: Shiprocket, Delhivery, India Post, DHL, Blue Dart

ยท       Marketing Services: Google Ads and Meta (Facebook/Instagram) Ads

ยท       Legal Requirements: If required by law or government authorities

We do not sell your personal information.


4. Behavioural Advertising

We may use your information to show you relevant advertisements and improve your shopping experience.

You can control advertising preferences through:

ยท       Google Ads settings

ยท       Facebook/Instagram ad settings

ยท       Digital Advertising Alliance opt-out tools


5. Cookies & Tracking Technologies

We use cookies to:

ยท       Remember your cart and login details

ยท       Improve website performance

ยท       Analyse traffic and user behaviour

ยท       Personalise your shopping experience

Types of cookies used:

ยท       Session cookies (temporary)

ยท       Persistent cookies (stored until deleted)

You can manage or disable cookies through your browser settings.


6. International Data Protection Compliance

GDPR (For EU/UK Users)

We process your data based on:

ยท       Your consent

ยท       Contractual necessity

ยท       Legal obligations

ยท       Legitimate business interests (such as fraud prevention)

You have the right to:

ยท       Access your data

ยท       Request correction or deletion

ยท       Withdraw consent

ยท       Request data portability

ยท       File a complaint with a data protection authority

Your data may be stored outside the EU (for example, on GoDaddy servers in the United States or Canada). We ensure proper safeguards are in place.

CCPA (For California Residents)

You have the right to:

ยท       Know what personal information we collect

ยท       Request deletion of your data

ยท       Request access to your data

We do not sell personal information.


7. Data Retention

We retain your personal data only as long as necessary to:

ยท       Process and fulfil orders

ยท       Comply with legal and tax requirements

ยท       Provide customer support

If you would like your data removed, please contact us.


8. Automated Decision-Making

We do not use fully automated decision-making systems that significantly affect customers. However, limited automated systems may be used for fraud prevention (such as blocking suspicious transactions).


9. Your Rights

You may request to:

ยท       Access your personal information

ยท       Correct or update your information

ยท       Delete your personal information

ยท       Unsubscribe from marketing emails

๐Ÿ“ง Email: info@godavarienterprises.co.in
Subject: Privacy Request


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last Updated: April 01, 2026


11. Contact Information

Godavari Enterprises
Shop No. 4, Saroj Complex
Main Manihari Road, Near Chaiti Durga Mandir
Laliyahi, Katihar, Bihar โ€“ 854105

๐Ÿ“ง Email: info@godavarienterprises.co.in
๐Ÿ“ฑ Instagram: @godavarienterprise


If you want, I can also create:

ยท       Terms & Conditions page

ยท       Return & Refund Policy

ยท       Shipping Policy

All in the same professional website format.

 

Shipping policy

At Godavari Enterprises, we are committed to delivering your orders quickly, securely, and with the care your purchase deserves. Every saree is carefully packed to ensure it reaches you in pristine condition โ€” whether itโ€™s a casual classic or a hand-finished beauty.

 

๐Ÿ“ฆ Processing & Dispatch Timeline

We strive to dispatch all ready-to-ship orders within:

ยท         1โ€“2 business days for orders within India

ยท         5โ€“8 business days for international orders (via DHL)

๐Ÿ“Œ Orders with customisation such as blouse stitching, fall-pico, or any additional tailoring may require 7โ€“10 business days for dispatch.

 

๐Ÿšš Delivery Partners

We work with trusted courier partners to ensure safe and timely delivery:

ยท         Domestic Shipping (India): Delihvery, DTDC, Bluedart, Ecom Express, and others

ยท         International Shipping: Exclusively via DHL

Shipping charges are automatically calculated at checkout based on weight and delivery location. Selected products may qualify for free shipping as mentioned on the product page.

 

๐Ÿ“… Holiday Season & Delivery Delays

During peak seasons, festivals, or due to unexpected events, there may be minor delays. We work closely with our delivery partners to minimise disruptions and ensure timely delivery.

Tracking details are shared with you via email or SMS once your order is shipped.

 

๐Ÿ“ฆ Damaged or Lost Parcels

If you receive a parcel that appears damaged or tampered, please:

1.     Do not accept the parcel from the delivery agent

2.     Take clear photos or videos of the package

3.     Contact us immediately via WhatsApp or email with the details

Once a parcel is accepted by you or anyone on your behalf, it is considered successfully delivered. Jyoti Sarees will not be liable for any damage or loss thereafter.

 

โŒ Order Cancellations by Jyoti Sarees

We reserve the right to cancel any order at our sole discretion, especially in the case of:

ยท         Inventory issues

ยท         Suspected fraudulent activity

ยท         Incomplete or unverifiable shipping details

If your order is cancelled, you will be notified and issued a full refund to your original payment method.

 

๐Ÿงพ Need Help?

For queries related to your shipment, feel free to reach out:

๐Ÿ“ง info@godavarienterprises.co.in

๐Ÿ“ž [WhatsApp or call +91 8130026267]

๐Ÿ“ Follow us on Instagram: [@godavarienterprise]